We are proud to announce that DGplex has been elevated to Gold Partner status within the Rapid7 PACT Partner Program — recognising our deep expertise, sustained growth, and commitment to delivering world-class managed detection and response services across the APAC region.
What Gold Partner Status Means
Rapid7's PACT (Partner. Accelerate. Collaborate. Transform.) Program is designed to reward partners who demonstrate technical excellence, customer success, and meaningful contribution to the Rapid7 ecosystem. Gold status is reserved for partners who have met significant benchmarks across certifications, revenue, and service delivery — and it reflects the trust Rapid7 places in our ability to represent their platform at the highest level.
Why This Matters for Our Clients
As a Gold Partner, DGplex receives priority access to Rapid7's technical resources, advanced training, and pre-release product capabilities. For our clients, this translates directly into:
- Faster incident response — direct escalation paths to Rapid7 engineering and threat intelligence teams
- Deeper platform expertise — our analysts hold advanced Rapid7 certifications across InsightIDR, InsightVM, InsightConnect, and Surface Command
- Better pricing and licensing — Gold tier access enables us to deliver more competitive solutions
- Early access to innovations — we evaluate and deploy new Rapid7 capabilities ahead of general availability
Building on a Strong Foundation
This achievement builds on our recognition as the APAC Detection & Response Partner of the Year at the Rapid7 Partner Awards — a testament to the exceptional work of our SOC team and the trust our clients place in us as their managed security partner.
We remain committed to pushing the boundaries of what managed detection and response looks like in the Australian market — combining Rapid7's industry-leading technology with our sovereign, Australian-based security operations.
To our clients: thank you for choosing DGplex as your trusted partner. To Rapid7: thank you for the continued collaboration and for building a technology stack that enables us to deliver real security outcomes.